Austrian Airlines

Austrian Airlines Customer Relations
PO Box 33
Vienna, 1300
Austria Ver mapa
+43 (0) 517 661 061

"We care" is the credo that guides our actions. In concrete terms, it stands for:

  • Charming naturalness
  • Austrian agility
  • Refreshing harmony
  • Enthusing little extras

For us, "We care" means attending to the needs of our guests willingly and with pleasure. We use our natural charm to provide our guests with a refreshing, harmonious travel experience. We surprise and enthuse our guests with that little bit extra attentiveness and warmth every time they travel with us. So every Austrian flight is like taking a mini-break in Austria.

In fulfilling our mission we rely on our most important asset – our staff; their enthusiasm, their commitment, their empathy, their team spirit and their common will to succeed. Our strength lies in taking care of our guests with genuine courtesy and typical Austrian charm – and taking pleasure in doing so.

We fly for your smile.

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