Postbus 51

Postbus 20002
Den Haag, 2500 EA
Netherlands Show map
+31 8 008 051

Postbus 51 is the Dutch government’s centre for public service information. It is part of the Ministry of General Affairs' Government Information Service (RVD). As well as government departments, the site links through to relevant third parties which can offer additional trusted advice and support.

To order leaflets and other publications in English or other languages, please use the button "Brochures en Publicaties "at the top of this page. If you are looking for Dutch government websites, please use the link "ministeries.

Postbus 51 started operating shortly after the Second World War, when the government opened a PO box in The Hague (‘postbus’ is the Dutch for PO box) where the public could obtain information from the government. It was assigned ‘postbus’ number 51. Postbus 51 has widened its range of activities since then. In 1985, it started conducting public information campaigns, distributing brochures to more than 3800 post offices and libraries.

Ten years ago, Postbus 51 shifted its focus from providing general information to answering individual questions. In 1995, it opened a free infoline (0800 8051) for information about the government. Less than a year later, it launched it's first website, with an email information service. The site was completely restyled in 2002. In 2002 Postbus 51 won the Usability award assigned by 2C Communication Technology.

Now three years later Postbus 51 has improved her website. The focus of the website is to give answers to questions. Usability and clear entrances are the keywords in this design. The site focuses on the service of Postbus 51, namely search, navigation, campaigns and leaflets and publications.

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