American Citizen Emergencies
Emergency Assistance After Business Hours on Weekdays, Weekends and American and French holidays.
If you are an American citizen, or you are calling about an American citizen in an after hours emergency situation please call: 01-43-12-22-22 and then dial 0 (zero) when you hear the automated greeting. You will be connected to our live telephone attendants immediately. Ask to speak with the Embassy Duty Officer who will assist you.
If you are calling from the United States, please dial 011-33-1-43-12-22-22, and then 0 (zero), and ask to speak with the Embassy Duty Officer.
Live Operator Service: 0-810-26-46-26
Live operators are available from 0800-1700 Central European Time to assist you with the appointment process for non-immigrant visas. Please DO NOT call the live operators to discuss any issues related to immigrant visas. Please have your passport and major credit card or bank card ready when you call.
From the United States and Canada, dial 011-33-810-26-46-26
From all other countries, dial +33-810-26-46-26
Calls are 14€50 per call.
Visa Information Line: 08-92-23-84-72
Callers can access recorded information 24-hours a day on general visa inquiries. Please note that there is a fee of 1,35 euro for the first minute plus VAT and 0,34 euro for each additional minute plus VAT.
Within the United States, you may also call the State Department's Visa Services' Public Inquiries Branch at 202-663-1225. This number has recorded information with an option to speak with a visa specialist during most business hours. Please note that this is a toll call.
For General Visa Questions (not for individual cases)Due to the volume of inquiries, Visa Services cannot promise an immediate reply to your inquiry. To serve you better, please indicate the subject of your inquiry on the subject line (e.g., student visa, visitor visa, worker visa, spouse visa, affidavit of support, etc.)
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