website: michaeldire.com / email: [...]
Having worked with Multinational retailers such as The ALDO Group and leading stakeholders in IT, Project Management, Customer Service; my ability to find solutions to time-sensitive challenges was essential and allowed me to assume a lead role in the implementation of their new eCommerce platform. I also led a young marketing team and assisted in the evaluation of several industry-leading email solution providers, finally implementing Multi-Channel initiatives that drove sales, increased brand awareness as well as online & in-store traffic.
Customers interact with your brand through multiple channels, online or in-store. Own your brand to give customers the tailored experience they demand and are now accustomed to.
Whether you are an established business looking to build a website or an eCommerce retailer looking to upgrade, you need to consult with a specialized third-party prior to signing any contract. I will set you up for success with the right tools, vendor, and contract to ultimately implement your solution the right way and help you introduce the new processes needed for effective change management.