LARCIE

LARCIE assists companies within a wide range of industries, from Hospitality and Tourism to Contact Centers and Office Providers, in improving client satisfaction, both by building Customer Service divisions and changing service employees’ attitudes, making them show more dedication to their job and the client.
LARCIE provides a platform for continued growth through improving the Corporate Image culture, through offering consulting, training and coaching to corporate groups and individuals on Customer Service, Verbal and Nonverbal Communication, Etiquette, Professional Image & Grooming.

SERVICES

Consulting:
1.Situation Analysis
2.Employees’ Assessment
3.Training and Development
4.Monitoring and Evaluating
5.Coaching and Counseling

Workshops:
Customer Service Attitude
Communication and Basic Call Handling
Workplace Etiquette
Social & Business Etiquette
Professional Image Couching
Professional Grooming
The Restaurant Service

Team-buildings
Improving communication
Boosting morale & motivation
Problem solving and/or decision making
Working as a team
Trust
Improving workplace dress- code
Internal Customer Service